Post Date - Aug 17, 2021
USA Truck Capacity Solutions has been named the 2021 Innovator of the Year by the Commercial Carrier Journal (CCJ)!
For years, USAT has been focused on giving drivers the best work experience possible. Recently, leaders asked company drivers in pulse surveys what their biggest issues were. Drivers reported wasted time between loads and communication delays. They weren’t getting home on time and they wanted more control over their schedule.
To address these issues, we quickly launched our Drive Your Plan program for company drivers. The program allows drivers to view all of the available loads in a specific market so they can plan their own week and their home time. Drive Your Plan runs through our load board app. It makes sure the loads a company driver selects will fit into their service limits and then gets them on the road.
“By letting drivers dictate their own workflow and get home more last year, we reduced driver turnover during a driver shortage while improving load planning,” said Nick Moss, director of recruiting. “That was a pretty innovative way to keep our drivers satisfied and on board during very challenging circumstances.”
Turns out, drivers “have a lot more knowledge than our best planners,” Senior Vice President Blair Ewell told CCJ. Since implementing the Drive Your Plan program, USAT has reduced driver turnover by 50% and increased load board production by 30%.
USAT was chosen by CCJ editors at the 17th annual CCJ Innovators Summit in Key Largo, FL. CCJ is a business magazine for truck fleet executives.
Want to join our award-winning team? Reach out to USA Truck today!